Privacy Policy
How we collect, use, and protect your information
Last updated: January 27, 2026
Introduction
Rada Technologies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
Information We Collect
Information You Provide
- Account information (email, name, phone number)
- Event information (titles, descriptions, dates, venues)
- Messages and conversations with Rada
- Payment and billing information (processed through third-party providers)
Information Automatically Collected
- Platform identifiers (WhatsApp number, Telegram ID, Instagram ID)
- Usage data (conversations, clicks, interactions)
- Device information and IP addresses
- Session data and authentication tokens
Consent Data
- Age verification consents for restricted content
- Marketing communication preferences
- Data processing consents
How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Process event creation and management
- Enable conversational interactions via messaging platforms
- Send important service notifications
- Generate analytics and insights for organizers
- Ensure compliance with age restrictions and legal requirements
- Prevent fraud and abuse
- Respond to your inquiries and support requests
Data Sharing and Disclosure
We do not sell your personal data. We may share information in the following circumstances:
- Service Providers: With third-party service providers who assist in operating our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize sharing
Important: We redirect users to official ticketing partners for payments. We do not process or store payment card information directly.
Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data at rest and in transit (TLS/SSL)
- Secure authentication and session management
- Regular security audits and updates
- Access controls and role-based permissions
- Anonymization of data used in analytics where possible
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Objection: Object to certain processing activities
- Withdraw Consent: Withdraw previously given consent
To exercise these rights, please contact us at [email protected].
Age Restrictions and Consent
For events involving age-restricted content (e.g., alcohol service), Rada requests age verification before sharing detailed information. We store age consent records linked to:
- Event ID
- User/platform identifier (pseudonymized where possible)
- Timestamp of consent
If you decline age verification or indicate you are underage, we will not show restricted content.
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data, except where we are required to retain it for legal or legitimate business purposes.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Address: Rada Technologies, [Your Address]